AGB

Terms of Service

Overview

This website is operated by Nikaraa Ltd ("Nikaraa," "we," "us," or "our"). Throughout the site, these terms refer to Nikaraa Ltd. We're glad you're here, and we offer this website — including all information, tools, and Services available on it — to you, conditioned on your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to everyone who uses the site — browsers, customers, and anyone interacting with our content.

Please take a moment to read through these Terms before using our website. By accessing or using any part of the site, you're agreeing to be bound by them. If something here doesn't sit right with you, please don't access the website or use our Services until we've sorted it out — just reach out to us.

Any new features or tools added to our store will also fall under these Terms. We may update, change, or replace parts of these Terms from time to time by posting changes here, so it's worth checking back occasionally. Continuing to use the site after changes are posted means you've accepted them.

Our store is hosted on Shopify Inc., who provide the e-commerce platform that lets us bring our products to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority where you live, or that you have the consent of a parent or guardian to use this site.

You agree not to use our products for any unlawful purpose, and not to violate any laws in your jurisdiction while using our Service, including copyright laws. You also agree not to transmit any viruses, worms, or other malicious code. A breach of these Terms may result in immediate termination of your access to our Services.

Section 2 — General Conditions

We reserve the right to decline Service to anyone, at any time, for any reason. Please understand that any content you submit to us (excluding payment details) may be transmitted unencrypted across networks and adapted to fit technical requirements — though your payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of our Service without our express written permission. Section headings are included for convenience only and don't affect the interpretation of these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

We do our best to keep information on this site accurate and current, but we can't guarantee it will always be perfect. Material here is provided for general information and shouldn't be your sole basis for important decisions. Any reliance on it is at your own risk.

This site may contain historical information that is, by nature, no longer current, included here purely for reference. We may update the site's content at any time without obligation to do so, and it's your responsibility to check for changes.

Section 4 — Modifications to the Service and Prices

Prices for our products may change without notice, and we reserve the right to modify or discontinue any part of the Service at any time. We won't be liable to you or any third party for such changes, price updates, suspensions, or discontinuations.

Section 5 — Products or Services

Some products may be available exclusively online and in limited quantities, and are subject to return or exchange according to our Refund Policy, available at nikaraa.com/policies/refund-policy.

We make every effort to accurately display the colours and details of our products, but we can't guarantee your screen will show them exactly as they appear in person. We reserve the right, though we're not obligated, to limit sales of any product to any person, region, or jurisdiction, and to discontinue any product at any time.

We don't promise that our products or Services will meet every expectation perfectly, but we genuinely try, and we're always happy to make things right if something goes wrong.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to decline or limit any order, including orders that appear to use the same account, payment card, or address in unusual patterns, or that appear to come from resellers or distributors rather than individual customers. If we change or cancel an order, we'll try to let you know using the contact details provided at checkout.

We ask that you provide accurate, current information when placing an order, and that you keep your account and contact details up to date so we can serve you properly.

For more details, please see our Refund Policy at nikaraa.com/policies/refund-policy.

Section 7 — Optional Tools

We may occasionally give you access to third-party tools that we don't control or monitor. These are provided "as is," without warranties of any kind, and any use of them is entirely at your own discretion and risk. We'd encourage you to read the relevant third party's own terms before using such tools.

Section 8 — Third-Party Links

Our site may contain links to third-party websites or content that isn't affiliated with us. We're not responsible for the accuracy, content, or practices of these third parties, and any issues with their products or services should be directed to them directly.

Section 9 — User Comments, Feedback and Other Submissions

If you send us feedback, suggestions, or reviews — whether we asked for them or not — you agree that we may use, edit, and share them as we see fit, without compensation or obligation to keep them private. We may, at our discretion, remove content we consider unlawful, offensive, or otherwise inappropriate, though we're not obligated to monitor everything.

Please make sure anything you share with us doesn't violate anyone else's rights, contain harmful code, or misrepresent who you are. You're responsible for the accuracy of anything you submit.

Section 10 — Personal Information

Any personal information you share with us through our store is handled in accordance with our Privacy Policy, available at nikaraa.com/policies/privacy-policy.

Section 11 — Errors, Inaccuracies and Omissions

Occasionally, our site may contain typos or errors relating to product details, pricing, or availability. We reserve the right to correct these at any time, including cancelling orders affected by inaccurate information, even after you've submitted your order. We're not obligated to update outdated information unless required by law.

Section 12 — Prohibited Uses

You agree not to use our site for anything unlawful, harmful, or harassing — including violating others' rights, spreading malicious code, collecting others' personal data without consent, or interfering with the site's security. We reserve the right to terminate access for anyone who breaches these conditions.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We can't promise our Service will always be uninterrupted, error-free, or perfectly secure — we do our best, but no online service is flawless. Our products and Services are provided "as is" without implied warranties beyond what is legally required.

To the fullest extent permitted by law, Nikaraa Ltd, along with our directors, employees, and partners, won't be liable for indirect, incidental, or consequential damages arising from your use of our Service or products, except where such liability cannot be excluded under UK law (for example, our liability for death, personal injury, or fraud is never limited).

Section 14 — Indemnification

You agree to hold Nikaraa Ltd and our team harmless from any claims, including reasonable legal costs, arising from your breach of these Terms or violation of any law or third-party right.

Section 15 — Severability

If any part of these Terms is found unenforceable under applicable law, the rest of the Terms will remain in full effect, and the unenforceable part will be limited or removed as narrowly as needed.

Section 16 — Termination

These Terms remain in effect until terminated by you or us. You may stop using our Services at any time. We may also terminate access if we believe these Terms have been breached, without affecting any obligations or amounts due up to that point.

Section 17 — Entire Agreement

These Terms, together with any policies posted on our site, form the entire agreement between you and us regarding your use of our Service, superseding any prior agreements or communications.

Section 18 — Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

(Note: if you're a consumer based in another part of the UK or the EU, you may also have additional rights under your local consumer protection laws that this clause doesn't override.)

Section 19 — Changes to Terms of Service

We may update these Terms at any time by posting changes here. Please check back periodically — continued use of our site after changes are posted means you accept them.

Section 20 — Contact Information

Questions about these Terms? We'd love to hear from you.

Nikaraa Ltd
East London, IG3 9JQ
United Kingdom
Email: support@nikaraa.com